Freedom Depot FAQ

Yes. You can purchase a firearm online, but firearms cannot be shipped directly to your home. Firearms must be shipped to a licensed Federal Firearms Licensee, also known as an FFL, where the required paperwork, background check, and transfer are completed.

Place your order on Freedom Depot, choose your receiving FFL, and make sure the FFL sends us a copy of their license if needed. Once the firearm arrives at your selected FFL, you will complete the required federal and state paperwork, pass the required background check, and pick up the firearm from that dealer.

An FFL is a federally licensed firearms dealer authorized to receive and transfer firearms. We recommend contacting your chosen FFL before placing your order to confirm that they accept transfers, ask about their transfer fee, verify their hours, and confirm that the firearm is legal to transfer in your state or locality.

Yes, but in-store firearm sales in New Jersey are only available to eligible customers who have the required New Jersey firearms credentials. At minimum, customers must present a valid New Jersey Firearms Purchaser Identification Card, also called an FID or FPIC.

For handgun purchases, a valid New Jersey Permit to Purchase a Handgun is also required.

Yes. Freedom Depot only sells firearms in-store in New Jersey to customers who have a valid NJ FID/FPIC card and meet all other applicable federal, state, and local requirements.

In-store ammunition sales are subject to New Jersey law and Freedom Depot policy. Customers may be required to present a valid NJ FID/FPIC card or other required documentation depending on the type of ammunition being purchased.

Yes. Firearm transfers must be completed through the receiving FFL, and the FFL is responsible for conducting the required background check before transferring the firearm to you.

Bring a valid government-issued photo ID showing your current residence address. Depending on your state and the type of firearm, your FFL may require additional documents, permits, licenses, or proof of eligibility.

If your background check is delayed, your receiving FFL will follow the applicable rules before releasing the firearm. If your background check is denied, the firearm cannot be transferred to you. Any return, cancellation, restocking fee, shipping fee, or refund eligibility will follow Freedom Depot’s return policy.

No. The person listed as the buyer/transferee must be the actual person receiving the firearm and must complete the required paperwork and background check.

No. Firearms must be shipped to a licensed FFL dealer. Non-firearm items such as accessories, optics, and other eligible products may be shipped directly to you, depending on the item and applicable laws.

Shipping times vary based on order volume, payment verification, FFL verification, carrier timelines, and item availability. Firearms are shipped only after we have the required FFL information.

Yes. Once your order ships, you will receive tracking information by email. For firearms, tracking will show delivery to your selected FFL, not to your home.

Not always. Your FFL must receive, log, and process the firearm before beginning the transfer. Please wait for your FFL to contact you, or call them before visiting.

We only ship firearms, ammunition, magazines, parts, and accessories where lawful. Certain items may be restricted by state or local law. Orders that cannot legally be shipped or transferred may be canceled.

Yes, where lawful and where Freedom Depot offers ammunition shipping. However, Freedom Depot does not ship ammunition to:

New York, New Jersey, California, Illinois, or Massachusetts.

Ammunition orders to these states may be canceled or removed from the order.

No. Freedom Depot does not ship ammunition to all states. Due to state laws, shipping requirements, and compliance policies, Freedom Depot does not ship ammunition to New York, New Jersey, California, Illinois, or Massachusetts.

Ammunition orders placed with shipping addresses in these states may be canceled or removed from the order.

Some states and localities restrict magazine capacity. Freedom Depot will not knowingly ship restricted magazines to prohibited locations. Customers are responsible for knowing their local laws before ordering.

Most accessories do not need to ship to an FFL. However, certain regulated parts or items may have restrictions depending on federal, state, or local law.

Orders may be canceled if they have not yet shipped. Once a firearm has shipped to an FFL, cancellation may not be available or may be subject to return shipping and restocking fees.

Once a firearm has been transferred from the FFL to the buyer, returns are generally limited. Any manufacturer defects should usually be handled through the manufacturer’s warranty process. Please review Freedom Depot’s return policy before purchasing.

Inspect the firearm at your FFL before accepting the transfer. If there is visible shipping damage or the wrong item was sent, do not complete the transfer. Contact Freedom Depot immediately with your order number, photos if available, and your FFL’s contact information.

If your FFL refuses the transfer for legal, policy, or eligibility reasons, contact us immediately. Return shipping, restocking fees, or cancellation terms may apply based on the situation.

We do our best to follow applicable laws and restrictions, but laws can change and may vary by city, county, and state. Customers are responsible for confirming that any firearm, magazine, ammunition, part, or accessory is legal to purchase, possess, and receive in their location.

No. Information on our website is for general customer support only and is not legal advice. If you have legal questions, please consult your local FFL, local law enforcement, or a qualified attorney.

Freedom Depot supports lawful, responsible firearm ownership. We encourage every customer to understand safe handling, secure storage, training, and all applicable federal, state, and local laws before purchasing or using any firearm.