Return Policy

Our goal is to ensure the item you ordered arrives promptly and works exactly the way it

should. We implemented a return policy designed to let you shop with confidence and

make things as easy as possible when things don't work out. To get started, reference

the specific return policy for the item you are looking to return. 

Please read our terms and conditions for the full details of our return and warranty

policy. 

FFL Transfer Cancellations, Refused Transfers, and Failed Background Checks 

When you receive the firearm or lower receiver at the FFL, please inspect it thoroughly

before accepting the transfer. The policies outlined below are only for guns or lower

receivers that are picked up from the FFL. 

If a firearm or lower receiver is not picked up within 14 days of arrival, including failed

background check, not legally allowed to own, refusal to pick up, or any other reason

the transfer is not otherwise able to be completed, the transaction will be canceled.

FREEDOM USA AMMO LLC will process a cancellation and return of the product,

minus any fees, a $30 return shipping fee, original shipping charges, and a 15%

restocking fee. 

Firearm and Lower Receiver Return Policy 

All gun & lower receiver sales are final. As a reminder, new guns are eligible for any

applicable manufacturer's warranties. If you need help contacting the manufacturer,

please let us know and we'll be happy to assist.

 

AMMUNITION, OPTICS, MAGAZINES, HOLSTERS, KNIVES, HUNTING GEAR,

RANGE GEAR, UPPER RECEIVERS, SUPPRESSOR COMPONENTS & OTHER

ACCESSORIES;

FREEDOM USA AMMO LLC does not accept returns on Ammunition, Optics,

Magazines, Suppressor Components & all other accessories. All accessory sales are

final. Optics, magazines and other accessories may be eligible for any applicable

manufacturer's warranties. If you need help contacting the manufacturer, please let us

know and we'll be happy to assist.

Suppressors

FREEDOM USA AMMO LLC does not accept returns on Suppressors.

 

 

ATF DENIALS OR RETURN WITHOUT ACTION

If your FORM 4 application is denied approval, FREEDOM USA AMMO LLC will refund

the full cost purchase, including the tax stamp, less a 25% processing fee or $200,

whichever is greater.  100% of sales tax will be refunded.  If your application is deemed

returned without action (RWA) by the ATF, your application will be resubmitted after you

resolve your record at no additional cost. Should you choose not to resubmit your

application, you will receive your full cost of purchase back, including your tax stamp,

less a 25 percent processing fee. 

FREEDOM USA AMMO LLC Branded Merchandise

FREEDOM USA AMMO LLC Branded Merchandise sales are final. 

Items Lost or Damaged in Shipment

All items shipped will require adult signature. For damaged items please contact us at

support@freedomusasales.com or call (732) 687-9865.

 

General Return Guidelines

To start the return process, contact us at support@freedomusasales.com or call (732)

687-9865.

If you receive INCORRECT OR MISSING items, please contact us at

support@freedomusasales.com or (732) 687-9865 

Shipping labels are emailed and will need to be printed by the customer.

All returns on orders paid by a credit card will receive a credit to the card used on the

purchase once confirmation of receipt of merchandise has been made and inspection

has been completed. Depending on your financial institution, refunds are credited

between 3 to 10 business days after issuance.

We do not provide an exchange option. Simply place a new order for the desired

merchandise. Since items tend to sell out quickly, we recommend immediately placing

an order for the replacement merchandise. 

FREEDOM USA AMMO LLC reserves the right to limit or decline returns.

Keep in mind, most manufacturers provide a manufacturer’s warranty, and any product

issues should be submitted to the manufacturer first.

 

 

Returned clothing may not be washed, worn or have any damage caused by accident.

We recommend following washing and handling information as we will not honor returns

due to improper care or use, or the natural breakdown of colors or materials over

extended time and use.

Any returns received that do not qualify for our Return Policy may be returned to the

customer at their expense. When possible, the expense will be charged to the credit

card on file for the purchase. This includes items that are non-returnable, damaged,

misused or not purchased from FREEDOM USA AMMO LLC.

Questions

If you have any questions, please feel free to contact us.